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FAQ

Frequently Asked Questions

Billing and Payment for Blitz Appointed Agents and Brokers

Blitz is committed to making policy payment fast and easy. We support both Agency Bill and Direct Bill, so you and your insureds have flexibility in how premiums are remitted. The sections below cover payment methods, timing, financing, and reinstatements for each billing type; if you do not see your question, email billing@blitzinsurance.com.

Agency Bill

Direct Bill

Processing & Reinstatements

What forms of payment are accepted for an Agency Bill policy?

Agency Bill payments can be made by ACH or physical check. ACH is strongly preferred as paper checks introduce processing delays and increase the risk of cancellation for non-payment. If a paper check is in transit, email billing@blitzinsurance.com with the check number, policy info, check amount, and mailing date. We will place a cancellation hold on the policy while the check clears.

How should Agency Bill payments be made?

Please remit payments to the following:

Send physical checks to:

Blitz Insurance Agency
56 Broad St STE 14110
Boston, MA 02109

For ACH or Wire, use the following:

Routing number: 026013576
Account number: 1505735575

When is Agency Bill payment due?

Payment is due 45 days after the end of the bind month, plus a 15-day grace period for processing.

Do you allow premium financing on Agency Bill?

Yes. Outside financing is permitted on Agency Bill policies. Agents or finance companies should send notices of acceptance, cancellation, and reinstatement to servicing@blitzinsurance.com.

What forms of payment are accepted for a Direct Bill policy?

Insureds pay online through the Blitz Ascend vendor platform, using the policy-specific payment link. Credit card and ACH are both supported. Paper checks are accepted but can cause processing delays. If a paper check is in transit, email billing@blitzinsurance.com with the check number, policy info, check amount, and mailing date so we can place a cancellation hold while the check clears.

How should Direct Bill payments be made?

Insureds pay online via the policy-specific link, by credit card or ACH.

What if a mortgagee or loss payee needs to remit by check:

The check should be sent to:

Ascend Lockbox for Blitz Insurance Agency, LLC

Attn: HVPZM6
2261 Market St. Suite 86107
San Francisco, CA 94114

When is Direct Bill payment due?

Payment is due 5 to 10 days after the due date, depending on state. The due date is the later of the bind date or the effective date.

Can my insured pay Honor Capital or Ascend directly?

No. All Direct Bill payments must flow through the payment links Blitz provides. Some agents already partner with Honor Capital or Ascend independently. Funds sent direct to those vendors cannot be applied to Blitz policies and will create servicing delays.

Do you allow premium financing on Direct Bill?

Yes, but only through our billing vendor system, partnered with Honor Capital. All payments must still route through the Blitz Payment portal, not direct to Ascend or Honor Capital.

Are there processing fees on Direct Bill?

Yes. Payments made using a Credit or debit card incur Interchange fees of 3 to 5% apply, set by the card networks. Blitz cannot waive or adjust them. Fees on payments made ACH are covered by Blitz.

Do these Direct Bill payment terms and policies apply to all Blitz products?

No. Builders Risk policies are the one exception. Builder’s Risk policies are 100% fully earned, and as a result:

Payment in full is the only payment option
Our financing company does not allow financing options for 100% fully earned policies
Blitz does not allow outside financing on Direct Bill policies

How long does payment take to clear?

Payments made by ACH take 7 to 10 business days to clear and post. Payments made by credit card clear immediately in most cases, but could take up to 1 to two days to post.

Does Blitz Issue Certificates of Insurance?

Currently Blitz does not have a way to issue Certificates of Insurance?

What happens if a policy cancels for non-payment?

Reinstatement requirements for policies cancelled for non-payment are determined by the number of days the policy has lapsed.

Lapse of 14 days or less: Requires a signed No Known Loss Letter (NKLL), covering the cancellation date through the date payment is made. Coverage cannot be reinstated until the payment clears and posts and the signed NKLL is on file.
Lapse over 14 days but less than 30 days: Reinstatement requires underwriter review and a detailed written explanation for the delay.

What if a policy is cancelled due to an error by Blitz Insurance?

For errors made by Blitz or the agency, concessions may be available when the delay resulted from an internal error.

Is there a limit to the number of times a policy can be cancelled and reinstated?

Yes. Blitz maintains a “three strikes” position regarding cancel/rewrites. After two cancellations and reinstatements for non-payment, a third cancellation will not be reinstated. The insured will need to find replacement coverage or have the underwriter approve a new policy quoted and bound through the platform.

Should a new policy be issued, the insured will have to pay in full due to the prior cancellations for non-payment of premium.

What do you need help with today?

Billing and Payment for Blitz Appointed Agents and Brokers