Submission

Submitting to Blitz is designed to be straightforward and easy. Our digital platform walks you through each submission step by step, asking only for the information needed to quote the class of business you’re writing, so you can move from submission to quote in minutes. Prefer to email it over? Email submissions work too. However you submit, the resources below cover questions you may have and what to expect next.

About Submissions
  • View a step-by-step walkthrough of the submission process on the Blitz platform.
  • If your submission is ready to bind, visit our binding resource area.
  • If your submission has been referred to an underwriter, proceed to the referral resource area for additional information.
  • Email submission process walkthrough - Click here
Referral

Most Blitz submissions quote and bind without ever leaving the platform. However, when a submission falls outside our automated guidelines, it’s referred to a Blitz underwriter for review. A referral isn’t a decline. It’s a second look from an experienced underwriter who can often find a way to write the risk, with modified terms if needed. Here’s what triggers a referral, what to expect during review, and how to reach us when you need an answer quickly.

About Blitz Referrals
  • Turnaround Time
    Average referral turnaround time is 24 hours excluding weekends and holidays. For urgent referral requests or questions contact 1-877-442-5489  Mon - Fri (7am-7pm CST).
  • Referral Triggers
    High-risk locations, adverse loss history, special coverage, gaps in coverage, crime score, or premium size may trigger underwriting referrals for manual review.
  • Underwriter Evaluation
    Underwriters analyze exposures, review documentation, and assess if the risk fits the Blitz's appetite and guidelines. The underwriter may ask for additional info during their review to make a final determination.
  • Decision Outcomes
    Decisions can approve, modify, or decline risks, guiding policy issuance and ensuring profitability and fairness.
Binding Process

Once you have a quote, binding on the Blitz platform takes just a few steps. You choose how your client pays, agency bill or direct bill, with options to pay in full or finance, and set up installments at binding. Because Blitz writes on a non-admitted basis, there are a few surplus lines requirements to know about. We handle surplus lines taxes, filings, and diligent search on your behalf, so you can focus on your client. The resources below cover payment options, billing, and surplus lines compliance.

Payment options
Payment Collection Methods
Payments can be made via agency bill or direct bill (paid in full or financing through Honor Capital).
Installments and Billing Cycles
Installment options are available at the time of binding and will remain throughout the policy term. Any billing plan changes after a policy has been issued or the initial payment has been made will require a cancel/rewrite. Auto Pay can be turned on or off during the policy term.
Payment Tracking and Management
Agency Bill payments are managed through our Blitz Platform. Direct Bill payments are managed through our billing Vendor, Ascend.
Coverage Continuity
Payments must be received, clear and post for continuous coverage (including any reinstatements).
For additional information, refer to our Billing Frequently Asked Questions.
Blitz insurance is a non-admitted (also called E&S) carrier; therefore, only surplus lines brokers can place business with Blitz. However, retail agents can place business with Blitz if they are a subproducer of a wholesaler or an organization that has direct access to Blitz.  It also means there are some state-specific compliance requirements to be aware of including taxes, filings, disclosures, and diligent search.
For more information regarding Surplus Lines, please review our Surplus Lines Frequently Asked Questions.
Servicing

Your work doesn’t end at bind, and neither does ours. Servicing a Blitz policy is as simple as writing one. Below you’ll find everything you need for endorsements, additional insureds, and broker of record changes, which can be completed on the Blitz Platform. When you’d rather talk it through, our Broker Success Team is a phone call or email away. The resources below cover endorsements, additional insureds, broker of record changes, and billing, so you can keep your clients’ coverage current without the back-and-forth.

Request an Endorsement
Blitz allows most endorsements to be completed from post issuance all the way up through expiration. Mid-term changes can be done directly through the Blitz platform, or by contacting the Broker Success Team at 877-442-5489 or servicing@blitzinsurance.com
Common Endorsement Requests

Information Regarding Additional Insureds Endorsements

Blitz Insurance offers Scheduled and Blanket Additional Insured Endorsements on all of the programs in the product portfolio.
Inspections & Audits

Inspections and audits help keep your clients’ coverage accurate and appropriate. Inspections confirm property details and flag issues early. Audits make sure premium reflects actual exposures. The resources below explain what to expect and how to help your clients prepare.

Inspections
Blitz Insurance performs inspections on properties we insure to confirm key details about the property and identify any areas that may need attention. This ensures coverage remains appropriate, that the property meets our guidelines, and may help prevent future issues when identified and addressed in advance.
How to File a Claim
All of our claims are handled by our 3rd party TPA claims administrator, Blair and Co. They handle the intake process, investigation, determination of loss/coverage and payment or declination.
To file a new claim or check the status of an existing claim you can contact them here:
When filing a claim be sure to include the following information:
  • First Named Insured (as it appears on the declarations page)
  • Policy number
  • Date and Time of Loss
  • Description of the Loss
  • Include any photos or police reports (if applicable)
  • Insured Contact Name, Phone and Email
  • Agent Name, Phone and Email
In the event of a claim, you should always
STEP 1
Ensure Safety First
Contact the fire department or police department (depending on the loss)
STEP 2
Secure the location
Take reasonable steps to prevent further damage such as:
  • Boarding up windows or doors
  • Secure/cover exposed roofs, equipment or any outdoor property
  • Keep receipts for any emergency or temporary repairs
STEP 3
Notify Blair and Co as soon as possible
See above for what information to provide when reporting a claim.
If you do not have all details (photos, receipts, police report, etc) do not delay in reporting the claim. Additional info can be provided at a later date.
STEP 4
Document the Damage/Loss as much as you can.
Clear photos/videos (close ups and wide shots) of any damaged property.
Preserve any damaged items unless they pose a safety risk or are perishable.
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